Accessibility Statement

Sherlocked Escape Rooms is committed to providing a welcoming and accessible experience for all guests, including individuals with disabilities. We aim to ensure that everyone can participate safely and enjoyably in our escape room activities.

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1. Our Commitment

We strive to:

• Provide equal access where reasonably possible

• Offer clear guidance about physical or sensory limitations of each room

• Assist guests to the best of our ability

• Continuously improve accessibility features based on feedback

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2. Facility Accessibility

• Parking: Accessible parking is available

• Entrances: The main entrance is wheelchair accessible / has steps.

• Restrooms: Accessible restroom available 

• Game Rooms: Some game rooms may contain narrow passages, low lighting, loud sound effects, or physical obstacles.

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3. Assistance During Activities

• Staff are available to assist with guidance or clarifying instructions.

• Decorative elements and props may not always be suitable for individuals with mobility or sensory impairments.

• For safety reasons, certain rooms may not be suitable for individuals with severe claustrophobia, epilepsy, or restricted mobility.

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4. Service Animals

Service animals are welcome in public areas.
However, due to the nature of the game environment (small rooms, loud noises, props), advance notice is appreciated.

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5. Feedback & Accessibility Requests

If you have questions or require accommodations, contact us:
📧 Email: hello@sherlockedescape.co.za
📞 Phone: 0739251811